Our teams are available to support laboratory users with general enquiries, specimen and service queries, report enquiries, clinical advice and other operational matters. Please use the contact details below to direct your enquiry to the appropriate team.
Customer Services
For general enquiries, specimen and collection queries, service enquiries and report-related queries:
Telephone: +44 20 7299 4490
Email: customercare@purelab-uk.com
Clinical Advice and Interpretation
Clinical advice and interpretation are available through the appropriate clinical adviser. Please contact Customer Services, who will direct your query.
Staff Contact Details
| Role | Name |
|---|---|
| Chief Medical Officer | Peter James |
| Medical Director of Histology | Dr Ashish Narula |
| Medical Director of Cytology | Dr Mark Wilsher |
| Clinical Consultant, Blood Sciences | Dr Ravinder Sodi |
| UK Operations Director | Perminder Smith |
| Histology Services Manager | Lisa Murangi |
| Cytology Lead | Bhavnika Limbada |
| Chief Clinical and Quality Officer | Adam Busby |
| Quality Manager | Jayne Holloway |
Compliments & Complaints
We welcome feedback about our services. Information on how to provide a compliment or raise a complaint is available on our Compliments & Complaints page.
Online enquiry form
Alternatively, you can send an enquiry to our Customer Services team using the form below.